Shipping Policy
Shipping Policy
Order Processing:
Normal order processing can take between 10-15 business days (Monday – Friday).
Shipping Delivery
- Standard Ground:
Orders delivered within 10 – 30 business days depending on delivery location.
|
Location |
*Estimated Shipping Time |
|
United States |
10-25 business days |
|
Canada, Europe |
10-25 business days |
|
Rest of the world |
15-30 business days |
- Priority Insured Shipping: (Get peace of mind with your order! Insured Shipping provides shipping insurance for the full retail value of your purchase if the shipment is lost, damaged or stolen)
You can choose normal shipping at a cheaper cost but if the goods are lost when shipped, we will not refund you, if the goods you receive are defective, broken,... but cause not by you, we will send you a replacement product or refund you ( if you want the refund, you need send the package back).
Because there is always has a risk that goods in transit may be damaged, lost or delayed, you can choose to transport with Insurance when your goods have any errors due to shipping, we will immediately send you another product or refund you without asking for any whatever. Besides opting for transportation insurance, making sure the goods are packed safely and securely also mitigates any loss.
Free Shipping on Order over $150
Orders eligible for free shipping will be designated on the product page and at checkout.
If your order over $150 but you don't get free shipping, please contact us immediately at: support@petieisland.com